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Our Order Fulfillment Pick
Title - Mail Order Manager
Author - Dydacomp

Short Description

M.O.M. is designed to fit the needs of just about any type and size of business - from small start-ups to multi-million dollar enterprises. Start with a system to meet your current requirements and expand your business with additional network stations as you need them!
Mail Order Manager Download


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- Maginus
Maginus Description
Maginus solutions give you a flexible, feature-rich IT environment in which your catalogue and mail order business can flourish. Our customers use Maginus to increase turnover and average order value; improve customer acquisition and retention; reduce cost-per-order; minimise inventory and increase order fill; and make dramatic improvements to critical processes like returns and refunds.

Maginus gives you total control over the key processes that drive customer satisfaction and long-term profitability: sales, marketing and CRM; supply chain, logistics and warehousing; and financials and reporting. You can manage your catalogue, customer, product and inventory information in a single system and make it available wherever it’s needed - call centre, warehouse, shop floor or boardroom, in print and online.

You get a wide range of specific functionality for catalogue and mail order processes, and built-in multi-channel capabilities that let you expand your catalogue operation seamlessly to retail outlets, trade outlets and the Web. The result is more consistent and more customer-focused selling through every channel.

Key capabilities
• Catalogue management
• Customer and prospect profiling
• Customer database management – merge and purge
• Offers and promotions capabilities
• Campaign definition and tracking
• e-commerce integration
• EPOS integration
• Selling added-value services
• Customer loyalty schemes
• Continuity and subscriptions
• Extensive pricing and payment capabilities
• Anti-fraud capabilities
• High volume order picking and despatching
• Carrier integration
• Marketing analytics
• Returns management
- Maginus Download
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